Shipping Policy
Thank you for visiting and shopping at adamsgroomingclub.com. Following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
1) Shipment processing time
All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
adamsgroomingclub ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
2) Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 to 72 hours.
3) Customs, Duties and Taxes
adamsgroomingclub is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4) Damages
adamsgroomingclub is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
1) Shipment processing time
All orders are processed within 4-6 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
adamsgroomingclub ships to addresses within Europe, Central and South America, Asia and Oceania.
2) Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 to 72 hours.
3) Customs, Duties and Taxes
adamsgroomingclub is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4) Damages
adamsgroomingclub is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim or the governmental entities responsible for all imported goods.
Please save all packaging materials and damaged goods before filing a claim.
If a shipment is lost, stolen or damaged and you cannot reach an agreement you can reach us out at contact@adamsgroomingclub.com to see what we can help you with.